Taylor Made Uniforms offers a No Quibble exchange/returns policy.
Due to Covid 19 – all Returns/Exchanges MUST be notified to us prior to return – the items will be quarantined for 72 hours. If a refund is due, it will be done after this time. All items MUST be in the Original Packaging with Tags/
If you are unhappy with your purchase for any reason, you may return your un-used purchases for refund or replacement within 30 days of date of order. We want you to be happy so if you aren’t satisfied with your purchase, please contact us as soon as possible with the order number, original invoice provided and the original packaging.
Items being returned/exchanged need to be sent to:
Taylor Made Uniforms Ltd, 1 Holmbush Potteries Ind Est, Crawley Road, Faygate, RH12 4SE
If you change your mind about an order please contact us by phone or email within 30 days of order.
If you wish to return or exchange any items, please email within 30 days of order. Please reply to our email that was sent when the order was ready – this way we have all the information required.
All items need to be returned as new, with original packaging and labels – not worn, or marked in anyway.
We are unable to do any exchanges/refunds without prior notice.
If your order is not collected from Taylor Made Uniforms, we will send reminders but if after 12 months from date of order, and it still has not been collected, then your order will be cancelled, and will be given to charity.
Items purchased at a sale/discounted rate are non returnable/exchangeable.
Tights, Socks & Gumshields are non returnable.
Items that are not generally a stock item (for example School items that are above a size 13 or XS Adult) will be ordered on a special order, and will therefore be non returnable or exchangeable. To ensure that you have the correct size before ordering, please contact us so that we can advise you.
No exchanges will be made at schools when “Free Deliveries on Friday’s to Schools”, as we are trying to limit contact and we are just “dropping” at the school with your orders.